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Username and Password

To access your email account you must use your Username and the numeric password plus your first name initial (capital letter) and last name initial (lowercase).

Student email format is your First Initial, Last Name and Month and Day Birthday in the Format of MMDD.

Example: Marcia Smith born on April 11, 2000 - Username: msmith0411

Your password is the numeric pin you created when you initially applied to Motlow plus your first name initial capitalized and last name initial lowercase.

Example: 041100Ms unless you have changed it since initially applying to Motlow.

Note, if you have contacted the Technical Help Desk for a password change to your student email, try using your 6 digit DOB (MMDDYY format) + capital first initial + lowercase last initial.


Access your email account


If you have problems accessing your student email account:

Check the Frequently Asked Questions and visit our links and resources page to find answers to about Motlow Email, passwords and pin numbers and more.