Technical Operations
Cindy Logan
Chief Information Officer
Technical Operations, Dept. 410
(931) 393-1512
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Technical Operations
Technical Operations provides a wide variety of support and services to students and staff members.
Who do I contact regarding? | Contact: |
Office or Classroom Equipment Issues | Technical Help Desk Ticket System | Password and PIN Resets | HelpDesk@mscc.edu | Banner or ARGOS Issues - Motlow Personnel Only | BannerHelp@mscc.edu |
MSCC Online / D2L | D2LHelp@mscc.edu |
TN eCampus Phone Support, Open 24/7 | (866) 895-8429 |
TN eCampus Email Support | tnecampus-support@D2L.com |
Faculty and Staff: If you are having trouble with a Motlow computer, Motlow telephone, Motlow printer or Smart Room/ITV Room equipment at one of our four campuses, please send a ticket to us using the blue box on left margin that states "Have a Problem? Report It" to create a ticket within our Help Desk Ticketing System. For immediate assistance please call the Technical Help Desk at ext. 1510, option 1. If you are off campus please dial (931) 393-1510, option 1 or toll free (800) 654-4877, ext. 1510. See technical help desk support for more help desk information.
Students and Adjunct Faculty: If you are having trouble with a Motlow computer, Motlow telephone, Motlow printer at one of our four campuses, please email the Technical Help Desk at HelpDesk@mscc.edu or call the Technical Help Desk at ext. 1510. If you are off campus please dial (931) 393-1510 or toll free (800) 654-4877, ext. 1510. See technical help desk support for more help desk information.
Tech Ops Personnel | Office Phone |
|
Cindy Logan; Cheif Information Officer | clogan@mscc.edu | 931.393.1512 |
Ashleigh Hall; Senior Infrastructure Administrator | ahall1@mscc.edu | 931.393.1599 |
David Jernigan; Network and Security Manager | djernigan@mscc.edu | 931.393.1606 |
Mark Landrum; Director of Learning Space Technologies | mlandrum@mscc.edu | 931.393.1804 |
Lara McKinnon; Database Administrator | lmckinnon@mscc.edu | 931.393.1585 |
William Quinn; PC Support Manager | wquinn@mscc.edu | 615.220.7880 |
Melanie Anglin; Microcomputer Technician | manglin@mscc.edu | 931.393.1512 |
Monica Burgess; Microcomputer Technician | mburgess@mscc.edu | 931.668.7010 |
Andy Carter; Microcomputer Technician | acarter@mscc.edu | 931.393.1602 |
Casey Chandler; Microcomputer Technician | cchandler@mscc.edu | 615.220.7864 |
Dakota Cunningham; Learning Space Technician | dcunningham@mscc.edu | 931.393.1595 |
Monica Davis; Microcomputer Technician | mdavis@mscc.edu | 931.393.1512 |
Biff Kittii; ITV and Computer Technician | bkittii@mscc.edu | 615.220.7890 |
Kirsten Martin; Microcomputer Technician | kmartin@mscc.edu | 931.393.1512 |
Bradley Reeves; Microcomputer Technician | breeves@mscc.edu | 931.393.1603 |