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Technical Operations

Technical Operations provides a wide variety of support and services to students and staff members.

Who do I contact regarding? Contact:
Office or Classroom Equipment Issues Technical Help Desk Ticket System
Password and PIN Resets [email protected]
Banner or ARGOS Issues - Motlow Personnel Only [email protected]
MSCC Online / D2L [email protected]
TN eCampus Phone Support, Open 24/7 (866) 895-8429
TN eCampus Email Support [email protected]

Faculty and Staff: If you are having trouble, please send a ticket to us using our ticket system by the clicking "Have a Problem? Report It" icon to the left. Also see technical help desk support for more help desk information.

Students and Adjunct Faculty: If you are having trouble, please email the Technical Help Desk at [email protected] or call the Technical Help Desk at ext. 1510. If you are off campus please dial (931) 393-1510. If we are unable to answer during business hours, please leave a voice message. Also see technical help desk support for more help desk information.

Technical Operations Personnel Email
Office Phone
Cindy Logan; Chief Information Officer [email protected]
931.393.1512
Jeffery Short; Director of Technical Operations [email protected]
931.393.1590
Ashleigh Hall; Senior Infrastructure Administrator [email protected]
931.393.1599
Mark Landrum; Director of Learning Space Technologies [email protected]
931-393-1804
Lara McKinnon; Database Administrator [email protected]
931-393-1585
Noraa Ataher; System Analyst [email protected]
931-393-1846
William Quinn; Network Systems & Security Manager [email protected]
615-220-7880
Jon Coomer; PC Support Manager [email protected]
615-220-7925
Melanie Anglin; Computer Lab Technician [email protected]
931-393-1512
Monica Burgess; Computer Lab Technician [email protected]
931-668-7010; ext. 2105
Andy Carter; Computer Lab Technician [email protected]
931-393-1602
Casey Chandler; Computer Lab Technician [email protected]
615-.220-7864
Dakota Cunningham; Learning Space Technician [email protected]
931-393-1595
A. J. Hobbs; ITV/Computer Lab Technician [email protected]
931-668-7010, ext. 2173
Biff Kittii; ITV/Computer Lab Technician [email protected]
615-220-7890
Kirsten Martin; AV/Computer Lab Technician [email protected]
931-393-1512
Bradley Reeves; Computer Lab Technician [email protected]
931-393-1603