Technical Operations

• Motlow Home »
• Technical Operations Home

Cindy Logan
Chief Information Officer
Technical Operations, Dept. 410
(931) 393-1512

Follow Us on Facebook

At this time only our faculty and staff members have access to our Ticket System.

You must be on campus to enter a Help Desk Ticket.

Technical Operations

Technical Operations provides a wide variety of support and services to students and staff members.

Who do I contact regarding?	Contact:
Office or Classroom Equipment Issues	Technical Help Desk Ticket System
Password and PIN Resets	HelpDesk@mscc.edu
Banner or ARGOS Issues - Motlow Personnel Only	BannerHelp@mscc.edu
MSCC Online / D2L	D2LHelp@mscc.edu
TN eCampus Phone Support, Open 24/7	(866) 895-8429
TN eCampus Email Support	tnecampus-support@D2L.com

Faculty and Staff: If you are having trouble with a Motlow computer, Motlow telephone, Motlow printer or Smart Room/ITV Room equipment at one of our four campuses, please send a ticket to us using the blue box on left margin that states "Have a Problem? Report It" to create a ticket within our Help Desk Ticketing System. For immediate assistance please call the Technical Help Desk at ext. 1510, option 1. If you are off campus please dial (931) 393-1510, option 1 or toll free (800) 654-4877, ext. 1510. See technical help desk support for more help desk information.

Students and Adjunct Faculty: If you are having trouble with a Motlow computer, Motlow telephone, Motlow printer at one of our four campuses, please email the Technical Help Desk at HelpDesk@mscc.edu or call the Technical Help Desk at ext. 1510. If you are off campus please dial (931) 393-1510 or toll free (800) 654-4877, ext. 1510. See technical help desk support for more help desk information.

Motlow State Community College does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Motlow State Community College. The following person has been designated to handle inquires regarding non-discrimination policies: Laura Jent, ljent@mscc.edu, P.O. Box 8500, Lynchburg, TN 37352, 931-393-1544.