Technical Operations
Technical Operations
Technical Operations provides a wide variety of support and services to students and staff members.
| Who do I contact regarding? | Contact: |
| Office or Classroom Equipment Issues | Technical Help Desk Ticket System | Password and PIN Resets | [email protected] | Banner or ARGOS Issues - Motlow Personnel Only | [email protected] |
| MSCC Online / D2L | [email protected] |
| TN eCampus Phone Support, Open 24/7 | (866) 895-8429 |
| TN eCampus Email Support | [email protected] |
Faculty and Staff: If you are having trouble, please send a ticket to us using our ticket system by the clicking "Have a Problem? Report It" icon to the left. Also see technical support desk for more help desk information.
Students and Adjunct Faculty: If you are having trouble, please email the Technical Help Desk at [email protected] or call the Technical Help Desk at ext. 1510. If you are off campus please dial (931) 393-1510. If we are unable to answer during business hours, please leave a voice message. Also see technical help desk support for more help desk information.
| Technical Operations Personnel | Office Phone |
|
| Cindy Logan; Chief Information Officer | [email protected] | 931.393.1512 |
| Jeffery Short; Director of Technical Operations | [email protected] | 931.393.1590 |
| Ashleigh Hall; Senior Infrastructure Administrator | [email protected] | 931.393.1599 |
| Mark Landrum; Director of Learning Space Technologies | [email protected] | 931-393-1804 |
| Lara McKinnon; Database Administrator | [email protected] | 931-393-1585 |
| Noraa Ataher; System Analyst | [email protected] | 931-393-1846 |
| William Quinn; Network Systems & Security Manager | [email protected] | 615-220-7880 |
| Jon Coomer; PC Support Manager | [email protected] | 615-220-7925 |
| Melanie Anglin; Computer Lab Technician | [email protected] | 931-393-1510 |
| Monica Burgess; Computer Lab Technician | [email protected] | 931-668-7010; ext. 2105 |
| Andy Carter; Computer Lab Technician | [email protected] | 931-393-1602 |
| Casey Chandler; Computer Lab Technician | [email protected] | 615-.220-7864 |
| Dakota Cunningham; Learning Space Technician | [email protected] | 931-393-1595 |
| A. J. Hobbs; ITV/Computer Lab Technician | [email protected] | 931-668-7010, ext. 2173 |
| Biff Kittii; ITV/Computer Lab Technician | [email protected] | 615-220-7890 |
| Anne Messer; Technical Support | [email protected] | 931-393-1510 |
| Bradley Reeves; Computer Lab Technician | [email protected] | 931-393-1603 |
