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Cindy Logan
Chief Information Officer
Technical Operations, Dept. 410
(931) 393-1512

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  • At this time only our faculty and staff members have access to our Ticket System.
  • You must be on campus to enter a Help Desk Ticket.
  • Technical Operations

    Technical Operations provides a wide variety of support and services to students and staff members.

    Who do I contact regarding? Contact:
    Office or Classroom Equipment Issues Technical Help Desk Ticket System
    Password and PIN Resets [email protected]
    Banner or ARGOS Issues - Motlow Personnel Only [email protected]
    MSCC Online / D2L [email protected]
    TN eCampus Phone Support, Open 24/7 (866) 895-8429
    TN eCampus Email Support [email protected]

    Faculty and Staff: If you are having trouble with a Motlow computer, Motlow telephone, Motlow printer or Smart Room/ITV Room equipment at one of our four campuses, please send a ticket to us using the blue box on left margin that states "Have a Problem? Report It" to create a ticket within our Help Desk Ticketing System. For immediate assistance please call the Technical Help Desk at ext. 1510, option 1. If you are off campus please dial (931) 393-1510, option 1 or toll free (800) 654-4877, ext. 1510. See technical help desk support for more help desk information.

    Students and Adjunct Faculty: If you are having trouble with a Motlow computer, Motlow telephone, Motlow printer at one of our four campuses, please email the Technical Help Desk at [email protected] or call the Technical Help Desk at ext. 1510. If you are off campus please dial (931) 393-1510 or toll free (800) 654-4877, ext. 1510. See technical help desk support for more help desk information.

    Technical Operations Email
    Office Phone
    Cindy Logan; Chief Information Officer [email protected]
    931.393.1512
    Jeffery Short; Director of Technical Operations [email protected]
    931.393.1590
    Ashleigh Hall; Senior Infrastructure Administrator [email protected]
    931.393.1599
    Mark Landrum; Director of Learning Space Technologies [email protected]
    931.393.1804
    Noraa Ataher; System Analyst [email protected]
    931.393.1846
    Lara McKinnon; Database Administrator [email protected]
    931.393.1585
    William Quinn; Network Systems & Security Manager [email protected]
    615.220.7880
    Melanie Anglin; Microcomputer Technician [email protected]
    931.393.1512
    Monica Burgess; Microcomputer Technician [email protected]
    931.668.7010; ext. 2105
    Andy Carter; Microcomputer Technician [email protected]
    931.393.1602
    Casey Chandler; Microcomputer Technician [email protected]
    615.220.7864
    Dakota Cunningham; Learning Space Technician [email protected]
    931.393.1595
    A. J. Hobbs; ITV and Microcomputer Technician [email protected]
    931.668.7010, ext. 2173
    Biff Kittii; ITV and Microcomputer Technician [email protected]
    615.220.7890
    Kirsten Martin; Microcomputer Technician [email protected]
    931.393.1512
    Bradley Reeves; Microcomputer Technician [email protected]
    931.393.1603