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If you are having trouble with a Motlow computer, telephone, or printer at one of our four campuses, please call the HELPDESK at 1510. If your are off campus dial (931) 393-1510 or toll free (800) 654-4877, ext. 1510.
MSCC Online, Regents Online Degree (RODP) and ITV Courses
General Recommendations:
Your web browser is the tool that "reads" web pages and displays them on your computer's monitor. For best results, you will need to use Internet Explorer 7.0 (Service pack 2) or Netscape 4.75, both of which are free downloads. Please note that version 6.0 browsers are not supported by WebCT at this time.
Make certain that, whichever browser you choose, it is Java and JavaScript enabled. This usually requires checking a box or choosing this capacity in an options box under the tools or properties menu.
Specific Recommendations:
PC users.
* A minimum computer system that will help you access all the tools in the courses is a Pentium 166 or better
* 32 Megabytes of RAM or better
* Windows XP (or higher if possible)
* Communications software (this lets your computer talk to the modem)
* A modem (56k or better will give you best performance)
* And a dependable internet service provider (ISP). Any provider will do as long as you get an email account, have access to the World Wide Web, and don't have serious problems connecting.
For Mac users.
* Minimum system requirements for Mac users are a 604 PowerPC processor Preferably a G3 (iMac are included) or G4 processor computer running Mac OS 8.5 or above
* Along with internet browsers Explorer 7.0 or Netscape 4.75.
* Your Macintosh should have a minimum or 64 MB RAM, preferably 128 with at least 25 MB assigned to your browser. If you need assistance in adjusting memory please refer to your Apple Help file searching under the header Memory - Adjusting your memory usage. It is advised that you not have multiple applications open while working in your browser within a WebCT course. This requires more RAM and will cause the browser to run very slowly.
* You also need communications software (this lets your computer talk to the modem)
* A modem (56K or better will give you best performance)
* And a dependable internet service provider (ISP). Any provider will do as long as you get an email account, have access to the World Wide Web, and don't have serious problems connecting or maintaining a connection.
INTERACTIVE VIDEO (ITV) COURSES
Sections taught via interactive video involve live, interactive, classroom instruction presented at one location and communicated to classroom environments via TV cameras and microphones located in specially designed classrooms at other locations.
Acceptable Use of Computer Facilities
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