Technology Division                     Vice President: Dr. Eddie Stone, (931) 393-1593

If you are having trouble with a Motlow computer, telephone, or printer at one of our four campuses, please call the HELPDESK at 1510. If you are off campus please dial (931) 393-1510 or toll free (800) 654-4877, ext. 1510. Or click here to send a message to Motlow's Technical Help Desk.

Acceptable use of computer facilities

Faculty, students, and staff at MSCC routinely use college-owned computers, software, networks, and computerized information. This technology is used to further college-related educational activities. In addition, some individuals may have special administrative or technical responsibility for a computer, network, or database.

This policy document is an introduction to the issues of legitimate use, information security, and privacy that arise in the use of computers, software, and electronic information. These policies strive to balance the individual's ability to benefit fully from these resources and the college's responsibility to maintain a secure and reasonably allocated computing, information technology, and networked environment.

THE COLLEGE'S RESPONSIBILITIES
The college owns most of the computers and all of the internal computer networks used on campus. The college also has various rights to the software and information residing on, developed on, or licensed for these computers and networks. The college has the responsibility to administer, protect, and monitor this aggregation of computers, software, and networks. Specifically, the purposes of the college's information technology are:

1. To establish and support reasonable standards of security for electronic information that college members produce, use or distribute, and to ensure the privacy and accuracy of administrative information that the college maintains;
2. To protect college computers, networks, and information from destruction, tampering, and unauthorized inspection and use;
3. To ensure that information technology resources are used to support activities connected with instruction and administration;
4. To delineate the limits of privacy that can be expected in the use of networked computer resources and to preserve freedom of expression over this medium without countenancing abuse or unlawful activities;
5. To ensure that college computer systems do not lose important information because of hardware, software, or administrative failures or breakdowns (To achieve this objective, authorized systems or technical managers may occasionally need to examine the contents of particular files to diagnose or solve problems.);
6. To communicate college policies and individuals' responsibilities systematically and regularly in a variety of formats to all parts of the college community;
7. To monitor policies and propose changes in policy as events or technology warrant;
8. To manage computing resources so that members of the college community benefit equitably from their use (To achieve this, authorized staff may occasionally need to restrict inequitable use of shared systems or the network. For example, the college reserves the right to require users to refrain from using any program that is unduly resource-intensive.);
9. To enforce policies by restricting access in case of serious violations. (For example; in appropriate circumstances, the Director of ITT Services or the Director of the Center for Information Systems may find it necessary to lock a user's account. In such circumstances, if a student's account is involved, the student must meet with the Vice President for Student Affairs and Institutional Advancement before his/her account can be accessed again.)

THE INDIVIDUAL'S RESPONSIBILITIES
MSCC supports networked information resources to further its mission of instruction and to foster a community of shared inquiry. All members of the college community must be cognizant of the rules and conventions that make these resources secure and efficient. It is the responsibility of each member of the college community:

1. To respect the right of others to be free from harassment or intimidation to the same extent that this right is recognized in the use of other communication media;
2. To respect copyright and other intellectual property rights (Unauthorized copying of files or passwords belonging to others or to the college may constitute plagiarism or theft. Modifying files without authorization (including altering information, introducing viruses or "Trojan horses," or damaging files) is unethical, may be illegal, and may lead to sanctions);
3. To maintain secure passwords; users should establish appropriate passwords, change them occasionally, and not share them with others;
4. To use resources efficiently and to accept limitations or restrictions on computing resources -- such as storage space, time limits, or amount of resources consumed -- when asked to do so by system administrators (Additionally, students must receive specific permission from the Director of Technical Operations or the Director of the Center for Information Systems prior to loading any software on any computer owned by MSCC);
5. To recognize the limitations to privacy afforded by electronic services (Users have a right to expect that what they create, store, and send will be seen only by those to whom permission is given. Users must know, however, that the security of electronic files on shared systems and networks is not inviolable -- most people respect the security and privacy protocols, but a determined person can breach them. Users must also know that systems or technical managers, as part of their responsibilities, may occasionally need to diagnose or solve problems by examining the contents of particular files);
6. To learn to use software and information correctly (Users should maintain and archive backup copies of important work. Users are responsible for backing up their own files.);
7. To abide by security restrictions on all systems and information to which access is permitted (Users should not attempt to evade, disable, or "crack" passwords or other security provisions; these activities threaten the work of others are examining grounds for immediate suspension or termination of privileges and possible further sanctions.).

MSCC extends these principles and guidelines to systems outside the college that are accessed via the college's facilities (e.g. electronic mail or remote logins using the college's Internet connections). Network or computing providers outside MSCC may impose their own additional condition of appropriate use for which users at this college are responsible.

SANCTIONS
Individuals or groups who act in a manner contrary to existing policy and accepted standards for computer use are subject to the sanctions and disciplinary measures normally applied to misconduct or lawbreaking. Computing policy violations are handled by established college procedures.

Whenever it becomes necessary to enforce college rules or policies involving students, the Vice President for Student Affairs and Institutional Advancement with the assistance of the Director of Technical Operations may disallow network connections by certain computers (even departmental); require adequate identification of computers and users on the network; undertake audits of software or information on shared systems where policy violations are possible; take steps to secure compromised computers that are connected to the network; or deny access to computers, the network, and institutional software and databases. Users are expected to cooperate with investigations either of technical problems or of possible unauthorized or irresponsible use as defined in these guidelines; failure to do so may be grounds for suspension or termination of access privileges.

All infringements matters involving students will be referred to the Vice President for Student Affairs and Institutional Advancement; matters involving faculty will be referred to the appropriate deans; matters involving staff will be referred to the immediate supervisor or the director of the unit. In addition, certain kinds of abuse may entail civil or criminal action.

To obtain more information about individual responsibilities, users should contact the Director of Technical Operations, Marcum Technology Center, (931) 393-1583.


Technology Division Links

  • Technology Division Home
  • FAQ
  • Center for Information Systems
  • Help Desk Support
  • Information Technology and Telecommunication Services
  • Microsoft Office Converter Tool
  • Prospective Students

    Current Students

    Campus Calendar
    Catalog
    Class Schedules
    Departments
    Library
    MSCC Online
    Programs of Study
    Student Email
    Student Services
    Webway

    Faculty & Staff

    Academic Divisions
    Directories
    Exchange Server
    Faculty Web
    Human Resources
    MSCC Online
    Non-Academic Units
    Technical Support

    Alumni & Friends

    Alumni Association
    Campus Events
    Community Links
    Community Relations
    Employment Opportunities
    Facts & Figures
    Foundation
    Hire Motlow Students
    Invest in Motlow
    Non-Credit Courses

    Visitors

    Athletics
    Class Schedules
    Community Relations
    Directions & Tours
    Facts & Figures
    Library
    Policies & Procedures
    President's Welcome
    Workforce Training
    © 1996-2008 Motlow State Community College | A Tennessee Board of Regents Institution
    P.O. Box 8500 Lynchburg TN 37352-8500
    PH: 931-393-1500 | TOLL FREE: 800-654-4877 | FAX : 931-393-1681
    link to athletics page link to calendar webmaster email link like to a list of departments link to human resource link to headlines link to search