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Institutional Effectiveness

The Institutional Effectiveness (IE) process is ongoing. It requires broad-based participation. It is everyone's business. Institutional effectiveness activities are undertaken for:

  • Improvement - The activities of the process will result in improvements to the institution. The primary focus of the activities is the creation of college-wide excellence through the concurrent development of people, processes and technology.
  • Accountability - Provides documented proof that the institution is accountable to its constituents. The institution has the ability to provide evidence that citizens will receive a quality education including instruction and support services.

See the current year IE plans in the table below. Previous year plans may be viewed at:

IE Expected Outcomes for Assessing AY 2015-16 and Planning AY 2016-17

Click on an EO number to view the expected outcome.

Advancement & Marketing Division
FOUN-Purpose Statement of Purpose
FOUN-01 Successful Fundraising Events
FOUN-02 Fundraise for ACE Scholarships
FOUN-03 Fundraise to Sustain Nursing Program
FOUN-04 Motlow Alumni Association Development
Marketing, Advertising & Publications
MKAD-Purpose Statement of Purpose
MKAD-01 Create a Dual Enrollment Guide
MKAD-02 Develop campus-specific marketing plan for Fayetteville
Public Communications
PUBC-Purpose Statement of Purpose
PUBC-01 Increase Followers of Athletic Social Media
PUBC-02 Increase Distribution of Motlow State Press Releases
Special Events
STCR-Purpose Statement of Purpose
STCR-01 Satisfaction with Campus Events and Speakers
STCR-02 MP3 Student Satisfaction and Success
Academic Affairs Division
Vice President of Academic Affairs
ACAF-Purpose Statement of Purpose
ACAF-01 Assessment of General Education Core
ACAF-02 Professional Development
ACAF-03 Dual Enrollment Headcount Increase
ACAF-04 Student Satisfaction with Dual Enrollment Services
ACAF-05 UP Academic Audit Follow-up
ACAF-06 Student Satisfaction with Writing Centers
Career and Technical Programs
CTPD-Purpose Statement of Purpose - Dean
CTPD-01 ACBSP Accreditation
CTPD-02 ATMAE Accreditation
CTPA-Purpose Statement of Purpose - Assistant Dean
CTPA-01 Unmanned Aircraft Systems (UAS) Program
CTPA-02 Develop New Career Education Programs
Career and Technical Programs - Business & Technology
BTCH-Purpose Statement of Purpose
BTCH-01 Business Technology Field Test
BTCH-02 UP Business Areas of Emphasis Exit Exam
BTCH-03 Student Success in Online Courses
BTCH-04 Satisfaction of Graduating Students, Alumni and Employers
BTCH-05 Job Placement
BTCH-06 General Education Assessment
Career and Technical Programs - Mechatronics
CARE-Purpose Statement of Purpose
CARE-01 Siemens Level I Pass Rate
CARE-02 Siemens Level II Pass Rate
CARE-03 Satisfaction of Mechatronics AAS Employers
CARE-04 Satisfaction of Mechatronics AAS Graduating Students
CARE-05 Satisfaction of Mechatronics AAS Alumni
CARE-06 Job Placement Rates
Digital First
DIFD-Purpose Statement of Purpose
DIFD-01 Faculty 5-Year Digital First Plans
DIFD-02 Quality and Student Success
EDUC-Purpose Statement of Purpose
EDUC-01 NAEYC Accreditation
EDUC-02 General Education Assessment
EDUC-03 Job Placement Rates
EDUC-05 AST Academic Audit Follow-up
HUMA-Purpose Statement of Purpose
HUMA-01 Student Success in Online Courses
HUMA-02 General Education Assessment
Languages (includes First Year Experience)
LANG-Purpose Statement of Purpose
LANG-01 General Education Assessment
LANG-02 Student Success in Online Courses
LANG-03 First Year Experience Course
Mathematics (includes Learning Support and Math Labs)
MALS-Purpose Statement of Purpose
MALS-01 Learning Support Student Success
MALS-02 Student Satisfaction with Math Labs
MALS-03 General Education Assessment
MALS-04 Student Success in Online Courses
Natural Science
NASC-Purpose Statement of Purpose
NASC-01 General Education Assessment
NASC-02 Student Success in Online Courses
NASC-03 Co-Curricular Assignments for Center Activities/Events
Nursing and Allied Health - Nursing
NURS-Purpose Statement of Purpose
NURS-01 NCLEX Pass Rate
NURS-02 Nursing Program Completion Rate
NURS-03 ACEN Accreditation
NURS-04 Satisfaction with Nursing Program - Graduating Student and Employers of Graduates
Nursing and Allied Health - Emergency Medical Services
EMSP-Purpose Statement of Purpose
EMSP-01 CAAHEP Accreditation
EMSP-02 Satisfaction with Paramedic Program - Graduating Student and Employers of Graduates
EMSP-03 NREMT Paramedic Pass Rates
EMSP-05 EMT Academic Audit
Social Sciences
SOSC-Purpose Statement of Purpose
SOSC-01 Student Success in Online Courses
SOSC-02 General Education Assessment
Workforce Development & Extended Services
WDES-Purpose Statement of Purpose
WDES-01 Satisfaction Rating of TN Correctional Academy Training Participants
WDES-02 Satisfaction with Facility Scheduling for Special Events
Fayetteville Campus
FVCD-Purpose Statement of Purpose
FVCD-01 Co-Curricular Engagement - Student Activities/Events
FVCD-02 Learning Community
FVCD-03 New Program Development
FVCD-04 Faculty 5-Year Digital First Plans
McMinnville Campus
MMCD-Purpose Statement of Purpose
MMCD-01 New Program Development
MMCD-02 Faculty 5-Year Digital First Plans
Moore County Campus
MOCD-Purpose Statement of Purpose
MOCD-01 New Program Development
MOCD-02 Faculty 5-Year Digital First Plans
Smyrna Campus
SMCD-Purpose Statement of Purpose
SMCD-01 New Program Development
SMCD-02 Faculty 5-Year Digital First Plans
Finance & Administration Division
Vice President of Finance & Administration
VPFA-Purpose Statement of Purpose
VPFA-01 Student Satisfaction with Auxiliary Services
VPFA-02 Composite Financial Index (CFI)
Business Office
BOFF-Purpose Statement of Purpose
BOFF-01 Student Satisfaction with Business Office Services
BOFF-02 Improving Efficiency in the Business Office
Facilities Services
FACS-Purpose Statement of Purpose
FACS-01 Replacement of Maintenance Work Order Request System
FACS-02 Replacement Preventative Maintenance System
FACS-03 Satisfaction with Facilities and Facilities Services
FACS-04 Efficiency Plan
Information Technology
ITCH-Purpose Statement of Purpose
ITCH-01 Business Continuity Plan (BCP)
ITCH-02 Mature, Effective and Proactive IT Help Desk
Information Technology - Technical Operations
TEOP-Purpose Statement of Purpose
TEOP-01 Technical Operations Support Satisfaction
TEOP-02 Student Satisfaction with Computers (in Labs and Public Areas)
TEOP-03 (Faculty) Satisfaction with Technology
Internal Audit
INAD-Purpose Statement of Purpose
INAD-01 Successful Required TBR Audits
INAD-02 Management Risk Assessment Review
INAD-03 Successful Follow Up to Audits
Public Safety
SECU-Purpose Statement of Purpose
SECU-01 Security & Safety Awareness for Employees and Students
SECU-02 Expectations & Attitudes of Employees & Students Regarding Personal Safety
SECU-03 Campus Crime Rates
Human Resources
HRES-Purpose Statement of Purpose
HRES-01 Non-discriminatory Applicant Pool
HRES-02 Faculty Competence Compliance with SACSCOC
President's Office
PRES-01 Transparency in Shared Governance
PRES-02 Transformed Hiring Procedures
PRES-03 Transformed Performance Evaluation Process
ATHL-Purpose Statement of Purpose
ATHL-01 Women's Soccer Program
ATHL-02 NJCAA Eligibility for Student Athletes
Quality Assurance & Performance Funding Division
Vice President of Quality Assurance & Performance Funding
VPQA-Purpose Statement of Purpose
VPQA-01 Academic Audits
VPQA-02 QEP Topic Exploration
VPQA-03 General Education Assessment
VPQA-04 SACSCOC Reaffirmation
Administrative Computing
ADSV-Purpose Statement of Purpose
ADSV-01 Provide Reliable Access to Banner Administrative Systems
ADSV-02 Ad-hoc Report to End Users
ADSV-03 Technical Cross Training to be Professional Development
ADSV-04 Local Software System Development
Institutional Effectiveness & Research
IERD-Purpose Statement of Purpose
IERD-01 Faculty and Staff Satisfaction with IER Services
IERD-02 Institutional Effectiveness Plan Workshops
LIBY-Purpose Statement of Purpose
LIBY-01 Student Satisfaction with Library Services
LIBY-02 Faculty Satisfaction with Collection
LIBY-03 Student Satisfaction with Classroom Library Instruction
Student Affairs Division
Vice President of Student Affairs
VPSA-Purpose Statement of Purpose
VPSA-01 Student Satisfaction with Student Affairs Services
VPSA-02 Student Affairs Professional Development
VPSA-03 Adult Learner Access and Success Action Plans
Admissions & Records
ADMS-Purpose Statement of Purpose
ADMS-01 Requirements for Admission
ADMS-02 Satisfaction with Assistance by Admissions and Records
Adult Student Initiatives
ADLT-Purpose Statement of Purpose
ADLT-01 Recruitment of Adult Learners
ADLT-02 Retention of Adult Learners
Disability & Testing Services
DITS-Purpose Statement of Purpose
DITS-01 Satisfaction with Services for Students with Disabilities
DITS-02 Student Satisfaction with Testing Office
Financial Aid
FINA-Purpose Statement of Purpose
FINA-01 Student Satisfaction with Financial Aid Web Site
FINA-02 Student Satisfaction with Financial Aid vs. Peer Institutions
FINA-04 Student Satisfaction with Financial Aid Services POS
FINA-05 Earlier Financial Aid Processing
RECD-Purpose Statement of Purpose
RECD-01 Institutional Recruitment Plan Development
RECD-02 New Student Orientation
Student Success
SSCS-Purpose Statement of Purpose
SSCS-01 Student Satisfaction with Completion Coaches
SSCS-02 Improving Student Retention through Completion Coaching
SSCS-03 Improving At-Risk Student Retention
Tennessee Promise
TNPR-Purpose Statement of Purpose
TNPR-01 Improving TN Promise Eligibility
TNPR-02 Evaluation of the TN Promise Program