Institutional Effectiveness

II. Collegewide Expected Outcomes

Vice President of Academic Affairs

ER1
Student Success at Transfer Institutions
ER2
Success Rate
ER3
Retention Rate
ER4
Objective Measurement of General Education
ER5
Placement Rate
ER6
Performance on Major Field Tests
ER7
Employer Satisfaction
ER8
Student Satisfaction with Service Programs
ER9
Persistance-to-Graduation Rate
ER10
Peer Review
ER11
RODP Retention Rate
ER12
Time to Degree for RODP Students
ER13
RODP Student Satisfaction
ER14
Online/ITV Course Student Satisfaction
ER15
Student Satisfaction

ER16

Student Satisfaction with Distance Education

Evaluation of Administrative and Educational Support Effectiveness

Office of the President
Statement of Purpose
ER1
Community Service
ER2
Introducing Globalization
ER3
Increasing Enrollment
ER4
Fundraising
Unit
Institutional Research, Planning, and Effectiveness
Statement of Purpose
ER1
Satisfaction with Methods to Communicate Research Results
ER2
Overall Satisfaction with the Institutional Research Process
ER3
Promote Planning and Student Success through Institutional Effectiveness

Vice President of Academic Affairs

Organizational Chart
Statement of Purpose
ER1
Budget Allocation
ER2
Full-time/Part-time Faculty FTE Ratio
ER3
Faculty/Staff Development Funding
ER4
Annual Curriculum Review
ER5
Student Satisfaction Surveys
ER6
Faculty Credentials
ER7
Satisfaction with Services
Unit
Extended Services
Statement of Purpose
ER1
Adjunct Faculty Orientation
ER2
GPA of Evening Students
Unit
Smyrna Site
Statement of Purpose
ER1
Smyrna Site Retention
ER2
Smyrna Site Enrollment
ER3
Student Access
ER4
Student Satisfaction
Unit
McMinnville Center
Statement of Purpose
ER1
McMinnville Center Student Ratio
ER2
McMinnville Center Enrollment/Graduation Ratio
ER3
McMinnville Center General Education Course Rate
ER4
McMinnville Center CBASE Scores
ER5
McMinnville Center Service Satisfaction
Unit
Fayetteville Center
Statement of Purpose
ER1
Expand Access to Career Programs for Lincoln County and North Alabama Students
ER2
Student Academic Success
ER3
Fayetteville Center Retention
ER4
Student Satisfaction with Services
Unit
Economic & Community Development and Community Services
Statement of Purpose
ER1
Satisfaction Rate
ER2
Workforce Development Activities and Course Offerings
Unit
Humanities & Social Sciences
Statement of Purpose
ER1
Core Curriculum Integrity
ER2
Alumni/Enrolled-Student Survey Results: Learning
ER3
Alumni Survey Results: Preparation for Transfer
ER4
Community College Survey of Student Engagement (CCSSE) Results: Assessment of Learning
ER5
Student Satisfaction with Services
ER6
General Education Core Assessment
Unit
Developmental Studies Program
  Statement of Purpose
ER1
College-Level Math Success Rate
ER2
College-Level English Success Rate
ER3
College-Level Reading Success Rate
Unit
Mathematics, Science, and Education
  Statement of Purpose
ER1
Early Childhood Education Penetration Rate
ER2
Entering Teacher Success
ER3
Student Satisfaction
ER4
Early Childhood Education Major Field Test Pass Rate
ER5
Early Childhood Education Peer Program Review
ER6
Early Childhood Education Program Job Placement Rate
ER7
Student Comprehension in Solving Numerical Problems
ER8
Computer Literacy
ER9
Developmental Math Cost Reduction
ER10
Peer Review in Teaching
ER11
Satisfaction with Services
Unit
Career Education and Workforce Development
  Statement of Purpose
ER1
Business Technology Placement Rate
ER2
Business Technology Field Test
ER3
Business Program Accreditation
ER4
Nursing Program Accreditation
ER5
Peer Program Review-Professional Studies Program
ER6
Satisfaction with Services
ER7
Peer Program Review-Microcomputer Software Applications
ER8
Job Placement -Microcomputer Software Applications
Unit
Department of Nursing Education
  Statement of Purpose
ER1
Nursing Licensure Pass Rate
ER2
Job Placement-Nursing Program Graduates
ER3
Nursing Program Completion Rate
ER4
Nursing Program Accreditation
Unit
Academic Services
  Statement of Purpose
ER1
Partnerships with Other Educational Institutions
ER2
Catalog and Academic Schedule
Unit
Library
Statement of Purpose
ER1
Library User Satisfaction
ER2
Satisfaction with Library Assistance
ER3
Satisfaction with Library Resources
ER4
Satisfaction with Library Staff

Vice President for Student Affairs and Institutional Advancement

Organizational Chart
Statement of Purpose
ER1
Student Satisfaction with Student Services
ER2
Enrollment Rate
ER3
Retention Rate
ER4
Satisfaction with Services
Unit
Disability Services and Minority Affairs
Statement of Purpose
ER1
Satisfaction with Services for the Disabled
ER2
Retention of Minority Students
ER3
Satisfaction with Disability Services
ER4
Satisfaction of Services
Unit
Development
  Statement of Purpose
ER1
External Funding to Endowment Rate
ER2
Rate of Alumni Giving
Unit
Advisement Center
Statement of Purpose
ER1
Quality of Information Provided by Advisors
ER2
Quality of Advisement
ER3
Satisfaction with Advisement
Unit
Counseling and Testing
Statement of Purpose
ER1
Enrollment of GED Students
ER2
Satisfaction with Counseling and Testing Services
ER3
Satisfaction with Student Services
ER4
Adjustment to College Life Workshops
Unit
Health and Wellness Services
  Statement of Purpose
ER1
Health/Wellness Activities Offerings Rate
ER2
Curriculum Infusion of Health/Wellness Information
ER3
Health Services Satisfaction Rating
Unit
Career Planning and Placement
Statement of Purpose
ER1
Career Development
ER2
Career Planning and Placement Newsletters
ER3
Satisfaction with Career Counseling
ER4
Satisfaction with Job Placement Assistance
ER5
Satisfaction With Job Placement Services
Unit
Assistant Director of Student Services-Moore County Campus
Statement of Purpose
ER1
Enrollment of ACT Tested Prospects
ER2
Satisfaction of Services provided by MSCC RODP Contact
ER3
Satisfaction of Services
Unit
Assistant Director of Student Services-Smyrna Site
Statement of Purpose
ER1
Enrollment Management for the Smyrna Teaching Site
ER2
Satisfaction with Services-Smyrna Site
ER3
Satisfaction with the Courteousness of the Assistant Director of Student Services-Smyrna Site
ER4
Student Participation in Off-Campus Center/Site Activities
Unit
Assistant Director of Student Affairs-McMinnville Center
Statement of Purpose
ER1
Student Participation in Off-Campus/Site Activities
ER2
Satisfaction with Student Services at the McMinnville Center
ER3
Students will agree that the Assistant Director of Student Services at the McMinnville Center is Courteous
Unit
Assistant Director of Student Services-Fayetteville Center
Statement of Purpose
ER1
Student Participation
ER2
Satisfaction with Services-Fayetteville Center
ER3
Students will agree that the Assistant Director of Student Services at the Fayettville Center is Courteous
Unit
Community Relations
Statement of Purpose
ER1
Media/Enrollment Increase
ER2
Yearly Publications
ER3
Increase in Community Service Activities
Unit
Athletics Department
  Statement of Purpose
ER1
Athletic Mentoring Program
ER2
Athletic Retention
Unit
Financial Aid Office
Statement of Purpose
ER1
Financial Aid Applicant Increase
ER2
Expand Financial Aid Services in Area High Schools
ER3
Satisfaction with Financial Aid Services
ER4
Satisfaction with Financial Aid Advising
ER5
Satisfaction with the Courteousness of the Financial Aid Staff
Unit
Admissions and Records
  Statement of Purpose
ER1
Requirements for Admission
ER2
Satisfaction with Assistance by the Office of Admissions and Records
ER3
Satisfaction with the Courteousness of the Staff of the Office of Admissions and Records
ER4
Student Friendly Registration
ER5
Ease of Use of the Admissions and Records Web Site

Vice President of Business Affairs

Organizational Chart
Statement of Purpose
ER1
Audit Reports with No Findings
ER2
Building Square Feet/FTE Ratio
ER3
Student Satisfaction with Auxiliary Services
Unit
Business Office
Statement of Purpose
ER1
Direct Deposit Rate
ER2
Purchasing Database
ER3
Purchase Order Processing Efficiency
ER4
Student Satisfaction with Business Office Services
Unit
Human Resources
  Statement of Purpose
ER1
Applicant Folder Availability
ER2
Nondiscriminatory Applicant Pool

Vice President of Information Technology

Organizational Chart
Statement of Purpose
ER1
Satisfaction with Interactive Video Rating
ER2
Satisfaction with Technology Rating
ER3
Satisfaction with Computers
Unit
Administrative Systems Support
Statement of Purpose
ER1
Banner Human Resource Go-Live
ER2
Banner Finance Go-Live
Unit
Information Technology and Telecommunications
Statement of Purpose
ER1
Computer Network Satisfaction
ER2
Main Campus Computer Uptime
ER3
User Request Response Time
Unit
Center for Information Systems
  Statement of Purpose
ER1
Technology Training Sessions
ER2
Partnerships with K-12 Teachers
ER3
Alternative Instructional Delivery Methods Training

Vice President of Facilities

  Statement of Purpose
ER1
Maintenance Work Order Completion Rate
ER2
Preventative Work Order Completion Rate
ER3
Satisfaction with Facilities and Facilities Services
 


Motlow State Community College • P.O. Box 8500 • Lynchburg, TN 37352-8500
Phone: 931-393-1500 • Toll Free: 1-800-654-4877 • Fax: 931-393-1681
Physical Address: 6015 Ledford Mill Road - Tullahoma, TN 37388-7972

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A Tennessee Board of Regents Institution
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