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Matt Hulvey, Director
Technical Operations, Dept. 410
(931) 393-1512
Email Mr. Hulvey
Marcum Bldg. 272
Moore County Campus

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The Technical Operations Help Desk welcomes you. Here is some information to get you started.

Computer Login Procedures - Click Here

If you are having trouble with a Motlow computer, telephone, or printer at one of our four campuses, please call the Technical Help Desk at ext. 1510, from any campus phone.
Please have your student ID number available when you call or email us. If you are off campus please dial (931) 393-1510 option 1 or toll free (800) 654-4877, ext. 1510. You may also email us at helpdesk@mscc.edu, also please go to Links and Resources for more information.

Help Desk Hours of Operation

During Fall and Spring Semesters our Technical Help Desk hours are

  • Monday - Thursday 7:30am to 9:00pm and Friday 7:30am to 4:30pm
During Summer Semester and when classes are not in session, hours are

  • Monday - Friday 7:30am to 4:30pm

Be sure to email the appropreiate office for assistance.

For the following issues, email HelpDesk@mscc.edu or call (931) 393-1510 option 1 or toll free (800) 654-4877, ext. 1510

  • Motlow computer, laptop or device
  • Telephone
  • Printer
  • Email
  • ITV
  • Software installation
  • MyMotlow PIN reset

For BANNER HR, Finance, Student, Financial Aid, and Advancement functionality email BannerHelp@mscc.edu

  • BANNER security
  • Argos, Intellecheck, Formfusion
  • Sciquest
  • Eprint
  • Workflow
  • Runner
  • Nelnet
  • Touchnet
  • DegreeWorks
  • BDMS
  • UC4
  • College Scheduler

For D2L (Desire2Learn) assistance, email D2LHelp@mscc.edu

TN eCampus Students: If you are enrolled in TN eCampus and need assistance, please contact the TN eCampus Help Desk at 1-866-895-8429 or contact the TN eCampus Helpdesk.

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